Returns & Exchanges
At Melvin & Hamilton, we want you to be completely satisfied with your purchase. If your shoes or accessories are not the perfect fit, you can return your unworn items within 14 days of delivery for a full refund.
Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn products in their original branded packaging and secure them inside a sturdy shipping box to ensure they arrive safely.
Attach the Label
Print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package, covering any old barcodes.
Drop Off and Track
Hand over your parcel at any authorized shipping point and keep your receipt; we will process your refund within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing